Hi ,
I need the tap in my kitchen fixed. It drips 💧, so I turn it off really hard. That's bad for it, I know. So I organised a plumber (1) to come and fix it.
I phoned him and made the appointment. He was quite unfriendly, but maybe I had interrupted him in the middle of something difficult.
The day of the appointment arrived. I was home well before the time we had arranged.
I waited. The time of the appointment got closer. Well, he definitely wasn't early. But maybe something had held him up.
I waited even longer. Now he was late.
Because I was at home, I did some jobs around the house. Then I had to leave for my next class. No plumber 😑.
A few days later, I called again. I said my name and address. Ohh ... that street? He had gone to another street. We made another appointment. This time he was so much nicer!
But it was a repeat of the first time. I got home before the time we had arranged. I waited and waited however, once again, he didn't show up!
I also made an appointment with removalists (2). That was almost a month ago. Well, last Friday was moving day.
A few days before, I started feeling uncomfortable. The gut feeling I talked about a couple of weeks ago.
Had they forgotten about my booking?
I left it really late, but on Thursday I finally gave in to my feeling and wrote an email saying that I was just double-checking in case something was wrong.
The reply said everything was fine.
Then early on Friday morning (OK, not so early - just after 7:00) my phone rang. One of the workers was sick - could we reschedule for Saturday?
🙄
It wasn't a problem really. I had a day without time pressure, so I took another load of work books to the new flat and did another cleaning job.
And on Saturday the guys turned up just like they said they would 😊.
What do you do when people don't meet you when they say they will? Do you get angry? Tell me what you think about broken appointments (or what I should do about the plumber).
Have a wonderful week,
Andrea
(1) plumber - person who installs and fixes things to do with water and gas, like toilets, pipes and heaters.
(2) removalists - people who you pay to help when you move to a new house/flat
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