Dear Member,
Important Notice and Apology Regarding Recent Service Interruption
We would like to sincerely apologise for the recent interruption to our services.
As part of a major system upgrade, our servers were being integrated with our telephone and CRM systems to improve the overall service we provide to members. The maintenance work was scheduled to take place during the early hours of the morning and was only expected to cause minimal downtime.
Unfortunately, due to technical problems experienced by the external company carrying out the work, the upgrade process did not go according to plan and the disruption lasted longer than anticipated. We fully understand the frustration and inconvenience this may have caused and sincerely apologise.
We are pleased to confirm that the issue has now been resolved and all systems are operating normally again.
As a gesture of goodwill, we are offering all members with an active paid membership complimentary access to our new Online Landlord Foundation Course, worth £60.
This course has been fully updated to incorporate the latest Renters’ Rights Act 2025 legislation and is designed to help landlords stay compliant, informed, and up to date with current legal requirements and best practice. We strongly recommend that all landlords complete this course.
Upon successful completion, members will also receive a certificate of completion.
The updated course will be ready within the next 7 days. If you would like to take advantage of this free offer, please email us after 7 days to request your coupon code.
Thank you for your patience, understanding, and continued support.
Kind regards,
The British Landlords Association
Membership Care Team
Amanda Goldsmith
Telephone: 020 3355 6530
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