Episode 116: How Combining Rev Ops and Key Metrics in an Industry Led a Company to Pivot toward Exponential Growth
In this episode, I sit down with Mike Seidle, CTO and cofounder of PivotCX. We dive into how Mike co-founded PivotCX…
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Episode 115: How Rooting Your Team in the Company Values Creates Better Experiences
In this episode, I sit down with Carly Pallis, VP of Marketing at Pavilion (https://www.joinpavilion.com/). We dive into…
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Episode 114: How Simplifying the Hiring Process Delivers Better Candidate Experiences
In this episode, I sit down with Carolyn Estelle, Director of Executive Search at Captivate Talent…
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Episode 113: How Listening to Customers Created a Business Focused Community
In this episode, I sit down with Rock Felder, COO at SquadCast (https://squadcast.fm/). We dive into why Rock and his…
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Episode 112: How to Leverage Your Podcast to Build Great Customer Experiences
In this episode, I sit down with Alex Sanfilippo. We dive into why Alex started PodMatch (https://podmatch.com/) and…
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Episode 111: How Comfort Creates Genuine, Positive Experiences
In this episode, I sit down with Jen Marr. We dive into why Jen started Inspiring Comfort…
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Episode 110: How to Make a Business Idea a Reality
In this episode, I sit down with Zach Frantz. We dive into why Zach started Wildland Coffee…
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Episode 109: How to Survive a Startup - Learning About the Murky Middle
In this episode, I sit down with Steve Hoffman, aka Captain Hoff. We dive into why Steve started Founders Space…
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