It didn't work. So they tried again, and again.
Gary Peterson on the first suggestion in four years. Two employees tried their idea, it failed, they adjusted, it failed…
They didn't hire the most skilled. They hired the problem solvers.
Gary Peterson on what "the best 16 of you" actually meant at O.C. Tanner. Not the most tenured or highest-skilled, but…
The first cell was so good people danced while they worked
Gary Peterson on the first U-shaped cell at O.C. Tanner. More than twice as efficient, with music, laughing, and…
ThedaCare, Lean Thinking, and the Future of Healthcare Improvement (2009)
In this Fox News segment, Griff Jenkins visits ThedaCare in Appleton, Wisconsin, to look at how the health system…
A better workplace sends home a better person
Gary Peterson on how the right culture changes who someone is at home, not just at work. A person who no longer berates,…
The Open Door Policy That Quietly Backfires
"I've got an open door policy" sounds like psychological safety. It usually isn't. In this clip from My Favorite…
Psychological safety and autonomy in Lean with Gary Peterson | Lean Blog Interviews
Gary Peterson explains why psychological safety and autonomy mean little without each other, drawn from almost 40…
A Silicon Valley CEO on Why "I've Seen This Before" Is a Trap
After six companies and a seat on a dozen-plus boards, you might assume Mike Grossman has seen it all. He'll tell you…