Showing Up to a Toyota Meeting Without a Problem | Andre DeMerchant

At Toyota, Having No Problems Was the Problem

The Missing Precondition for Lean: Psychological Safety at the Top | Lean Blog Interviews

When speaking up gets your head handed to you

It didn't work. So they tried again, and again.

They didn't hire the most skilled. They hired the problem solvers.

The first cell was so good people danced while they worked

ThedaCare, Lean Thinking, and the Future of Healthcare Improvement (2009)

A better workplace sends home a better person

The Open Door Policy That Quietly Backfires