Mark by Mark Graban

Mark Graban: Lean Leadership & More Sep 1, 2026

What a Month of Being Shut Down Does to a First Officer

Retired Navy pilot and airline captain Steve "Monty" Montague shares his favorite mistake, though he says that is not…

Mark Graban: Lean Leadership & More Aug 31, 2026

Why This Pilot Stayed Silent About a Speed Violation

Retired Navy pilot and airline captain Steve Montague describes a month of flying with a captain who shut down every…

Mark Graban: Lean Leadership & More Aug 31, 2026

The Pilot Who Decided to Let His Captain Be Wrong | Steve Montague

Steve Montague watched his captain fly 50 knots over the speed limit below 10,000 feet, and he said nothing on…

Mark Graban: Lean Leadership & More Aug 28, 2026

Why Bad Bosses Are So Common: Promotion, Training, and Ego

Cruel and unfriendly bosses are far too common, and companies usually had a hand in creating them. I started my career…

Mark Graban: Lean Leadership & More Aug 27, 2026

Fear vs Futility: The Real Reason People Stay Silent at Work

Fear is a real reason people stay quiet at work, but it is not the top one. When I poll audiences and groups I work…

Mark Graban: Lean Leadership & More Aug 26, 2026

The Silence Tax: The Hidden Cost of People Not Speaking Up

The silence tax is what an organization pays when people stop speaking candidly. It never appears as a line on the…

Mark Graban: Lean Leadership & More Aug 25, 2026

"I Don't Have Hands"

Michael Chaleff spent his first week as a restaurant magician learning that things go wrong constantly in that job. Then…

Mark Graban: Lean Leadership & More Aug 25, 2026

Is the Nice Boss Era Over? Fear, Futility, and the Silence Tax

Is the "nice boss era" over? I joined Chris and Amy on KMOX in St. Louis to talk about tough bosses, why employees…