Mark by Mark Graban

Mark Graban: Lean Leadership & More Mar 2, 2026

Why Niceness Is Ruining Your Team's Culture | Dr. Jen Fry

Why do so many teams avoid conflict -- and why does that avoidance cost more than the conflict itself? Dr. Jen Fry,…

Mark Graban: Lean Leadership & More Mar 2, 2026

Conflict Avoidance Is Costing Your Team More Than You Think | Dr. Jen Fry

Dr. Jen Fry's favorite mistake is a disagreement with her best friend that led to eight months of silence -- and…

Mark Graban: Lean Leadership & More Feb 26, 2026

Not Every Issue Has “Two Sides” — Especially in Public Health

If it’s raining, you don’t bring in two “experts” to debate whether it’s raining. So why do we do that with medicine and…

Mark Graban: Lean Leadership & More Feb 25, 2026

Doctors’ White Coats Are a Costume (Here’s Why That Matters)

Why do doctors wear white coats? It’s not just about hygiene. According to infectious diseases physician Dr. Tyler…

Mark Graban: Lean Leadership & More Feb 24, 2026

Still Wearing a Mask in 2026? A Doctor Explains

If someone is sick and wearing a mask? That’s community responsibility. But if someone isn’t sick and still masking in…

Mark Graban: Lean Leadership & More Feb 23, 2026

Lean Leadership, Continuous Improvement & Learning from Mistakes | Mark Graban

For healthcare leaders, operations executives, and anyone building a culture of continuous improvement and psychological…

Mark Graban: Lean Leadership & More Feb 23, 2026

We Forced It Too Fast: A Doctor Reflects on COVID Response

“We forced it too fast.” Dr. Tyler Evans — infectious diseases physician and former public health leader — reflects on…

Mark Graban: Lean Leadership & More Feb 23, 2026

Why Kaizen Programs Fail (And How to Restart Them Successfully)

Many Kaizen efforts start strong — then fade. In this practical webinar, Mark Graban shares real-world lessons from…