What do Crayola, the NFL, MIT, the Pope, and Red Eyes all have in common? Lean Coffee Talk
In Season 2, Episode 3 of Lean Coffee Talk, Mark Graban and Jamie Flinchbaugh both share specific episodes of their…
Improvement ≠ Layoffs: Why Lean Should Never Be About Headcount Reduction #japan
In this clip, Dave Fitzpatrick shares a vital insight from his experiences in Japan: real Lean improvement isn’t tied to…
“Not All Companies in Japan Get It Right” — What Lean Really Requires
In this clip, Dave Fitzpatrick reminds us of an important reality: not every company in Japan practices Lean well. In…
How Busy Teams Can Better Execute Growth Plans: Andrea Jones on 'Executagility' and Mistakes
In this special bonus episode of My Favorite Mistake, Mark Graban welcomes back Andrea Jones, CEO of The Executagility…
"It's Not Because They're Japanese" — What We Really Learn from Lean in Japan 🇯🇵
Too often, people return from Japan saying, “We can’t do Lean like that… we’re not Japanese.” But that’s not the real…
Japanese Gas Stations: F1 Pit Stop Service?! A Lesson in Customer-First Thinking #japan
In this clip, Dave Fitzpatrick shares a remarkable story from Japan—watching gas station attendants literally jump…
3 Ways Leaders Respond to Mistakes: Punitive, Nice… or Kind and Constructive?
Too many workplaces default to either punishment or placation when mistakes happen. But what if there's a better way? In…